To change DNS servers of the domain, click on Manage in the Registered Domains icon.

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Once in the corresponding domain Manager, you shall see all its details. What you should be looking for is the “DNS Servers - Manage servers” option:

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If our goal is to configure CDmon’s DNS servers selecting the following option we only need to click on Save Data:

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If we need to establish DNS external to CDmon we can add them manually selecting the following option.

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If you enter DNS servers that cannot be updated, you will get an error that will depend on each case:

  • The entered DNS cannot contain the dash character (-): a domain cannot start or end by a dash.

  • The entered DNS server contains non-valid characters: you cannot enter DNS servers with non-valid characters, such as  # & ! () ?¿, etc.

  • The DNS server you have entered does not exist. You should create it first as a delegation/host of the domain: It is not allowed to enter a DNS server that has not been previously created as the domain’s delegation.

  • At least two DNS servers: the minimum number of DNS Servers you can use in a domain is 2. If you have entered more than 2 and you get this message, check that you have not entered duplicate servers.

  • None of the servers is new: you are entering the same servers that are assigned to the domain.

  • The entered DNS server cannot be null: the field of the servers is empty, you need to enter the DNS servers you wish to assign and click on “Save Data”.

  • Could not make any changes. Please, try again or contact us: this error message is displayed at different situations. If you want us to analyze your case, please contact us.