To change DNS servers of the domain, click on Manage in the Registered Domains icon.


Once in the corresponding domain Manager, you shall see all its details. What you should be looking for is the “DNS Servers - Manage servers” option:


If our goal is to configure CDmon’s DNS servers selecting the following option we only need to click on Save Data:


If we need to establish DNS external to CDmon we can add them manually selecting the following option.


If you enter DNS servers that cannot be updated, you will get an error that will depend on each case:

  • The entered DNS cannot contain the dash character (-): a domain cannot start or end by a dash.

  • The entered DNS server contains non-valid characters: you cannot enter DNS servers with non-valid characters, such as  # & ! () ?¿, etc.

  • The DNS server you have entered does not exist. You should create it first as a delegation/host of the domain: It is not allowed to enter a DNS server that has not been previously created as the domain’s delegation.

  • At least two DNS servers: the minimum number of DNS Servers you can use in a domain is 2. If you have entered more than 2 and you get this message, check that you have not entered duplicate servers.

  • None of the servers is new: you are entering the same servers that are assigned to the domain.

  • The entered DNS server cannot be null: the field of the servers is empty, you need to enter the DNS servers you wish to assign and click on “Save Data”.

  • Could not make any changes. Please, try again or contact us: this error message is displayed at different situations. If you want us to analyze your case, please contact us.